Work is always done right. My service advisor, Cheryl, is great. She keeps me informed on the status of my vehicle and if it needs to be kept overnight, a no hassle loaner is always available.
My overall experience has been so great at Metro INFINITI that I am contemplating purchases another INFINITI as my next vehicle so that I can continue to experience great service. Cheryl is the best!!!!
Everyone was extremely polite, the service worker Greeted me As she approach me smiling, confirmed why I was there and when it was finished, asked me if I needed anything else, and to contact her if I had any other questions , But any other vehicles which I might be considering in the future.
Friendly. Listened to my needs . Showed me the cars I was interested in and the features. Worked with my budget. Not pushy. Excellent customer service. Would definitely recommend to family and friends my sales representative.
She gave me good price and explain things in detail for me. When she find out that the rear brake and battery is not function well she inform me and offer to replace them for me at reasonable pricing. She did not pressure me into doing anything. Car is overall good at 105,000 miles
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